Privacy policy
Privacy Policy
LUXVÉ, we respect your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit theluxve.com or make a purchase.
Information We Collect
When you visit our store or make a purchase, we may collect:
Personal Information:
• Name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely by our payment providers)
Automatically Collected Information:
• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website
How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your customer service inquiries
• Send marketing communications (only with your consent)
• Improve our website and shopping experience
• Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We share your information only with:
• Shipping carriers (to deliver your order)
• Payment processors (Stripe, Shop Pay, PayPal — to process your payment securely)
• Email service providers (to send transactional and marketing emails)
• Legal authorities (when required by law)
Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features of our site may not function properly.
Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority
To exercise these rights, contact us at support@theluxve.com.
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Children’s Privacy
LUXVÉ does not knowingly collect personal information from individuals under the age of 13. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy or your personal information, contact us at support@theluxve.com.